Southwest Airlines is known for being a little quirky. One of the things they do is encourage their flight attendants to inject personality into their pre-flight announcements. Recently, a handful of these announcements have gone viral.
This first one is so funny she could be a standup comedian:
This flight attendant got the passengers to stomp/clap a beat while he rapped the pre-flight announcements:
It’s great when employees can take things that are mundane and boring and actually make them interesting. It makes for a happy customer.